If the customer is a consumer, he has a right of withdrawal in accordance with the following provisions:
§ 2 Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you who is not the carrier, the goods (or the last goods, partial shipment or piece in the case of a contract for several goods of a single order or the delivery of a Goods in several partial shipments or pieces) or, from the day the contract is concluded, in the case of digital content that is not delivered on a physical data carrier (e.g. CDs or DVDs), without giving a reason.
To exercise your right of withdrawal, you must contact us:
töne & töpfer music label
Dorfring 2
99428 Weimar
E-Mail: contact@toeneundtoepfer.de
by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the sample cancellation form on our website for this or send us another clear statement. If you make use of this option, we will send you a confirmation of receipt of such a revocation immediately (e.g. by email).
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired and for you to have sent the goods back via our online return center within the deadline defined below.
(3) Consequences of the withdrawal
If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within 14 days from the day on which we received the notification of your cancellation of this contract. For this repayment we use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.
We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.
You have the goods immediately and in any case no later than 14 days from the day on which you inform us of the cancellation of this contract
töne & töpfer music label
Dorfring 2
99428 Weimar
E-Mail: contact@toeneundtoepfer.de
return or hand over. The deadline is met if you send the goods before the period of 14 days has expired. You bear the direct costs of returning the goods.
(4) Exceptions to the right of withdrawal
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.
The right of withdrawal does not exist or expires in the following contracts:
for the delivery of goods that are unsuitable for return for health or hygiene reasons and the seal of which was removed after delivery or which, due to their nature, were inseparably mixed with other goods after delivery;
for the delivery of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery;
for the delivery of goods that are manufactured according to customer specifications or that are clearly tailored to personal needs
for the delivery of goods that can spoil quickly or whose expiry date would quickly be exceeded;
in the case of services, if töne & töpfer has provided them in full and you have taken note of and expressly consented to the fact that we can start providing the service and you lose your right of revocation once the contract has been fully fulfilled;
for the delivery of newspapers, magazines or magazines, with the exception of subscription contracts;
and
for the delivery of alcoholic beverages, the price of which was agreed when the purchase contract was concluded, but the delivery of which can only take place after 30 days and the current value of which depends on fluctuations in the market over which the entrepreneur has no influence.
§ 2 Exclusion of the right of withdrawal
(1) The right of withdrawal does not apply to contracts
for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the consumer’s personal needs;
for the delivery of goods that can spoil quickly or whose expiry date would quickly be exceeded;
for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.
